The day before yesterday I got an email notice that our TV had been picked up at Best Buy in Boulder, Colorado. OK, but the TV for K's parents was already picked up on 12/12. Hmmm....
When we ordered the TV online to be picked up in Boulder, we followed up with a phone call to the store. The store manager told us that our order couldn't be picked up without ID, which would be impossible since we live in California. So he had us order one over the phone, and put a note on it so K's sister could pick it up for him in CO.
K was concerned about accidentally buying 2 TV's, but the manager said it wouldn't be possible, without ID. Later, I also received an email about our first order, saying we only had a limited time to pick it up. So there was no need to cancel the order, because we wouldn't be charged until the unit was picked up.
A month later, someone DID pick up a 2nd TV, evidently without ID. I think it must have been an "inside job", as who would know that a TV was waiting for someone with a certain name? Who else would let someone pick up a TV w/out the required ID?
The store is now investigating, and hopefully we will not be out another $300!
We never had ANY of these problems before. What's with all the crime this Christmas?
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